Privacy Policy

1. Information We Collect

When you book a tour or contact us, we may collect your name, email address, phone number, and payment information. We also collect standard web analytics data (pages visited, browser type, IP address) through cookies and similar technologies.

2. How We Use Your Information

We use your information to process tour bookings, communicate about your reservation, send occasional promotional emails (with your consent), improve our website and services, and comply with legal obligations.

3. Third-Party Services

We use third-party services for booking (TripWorks), payment processing, email communications, and website analytics (Google Analytics 4). These services have their own privacy policies. We do not sell your personal information to third parties.

4. Cookies and Analytics

Our website uses Google Analytics 4 to understand how visitors use the site: the pages you visit, how you arrived (a search engine, a link, or a direct visit), your device and browser type, an approximate location derived from your IP address, and interactions such as clicking a Book or Call button, sending a private tour inquiry, or completing a booking on our TripWorks checkout. Google Analytics sets first-party cookies (named _ga and _ga_ followed by an ID) that hold a random visitor identifier. They do not store your name, email address, or payment details, and we do not use analytics data for personalized advertising.

Our Freaky Foot Tours websites and our booking checkout share that analytics identifier, so a booking that starts on one of our sites and finishes on the checkout is counted as one visit rather than two. You can opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser settings. Disabling cookies may affect some website features, such as remembering your place in the booking process.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To make a request, contact us at the email below.

7. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this privacy policy, contact us at support@freakyfoottours.com or write to us at 311 E Congress St, Tucson, AZ 85701.